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We’re Hiring! Service Administrator

Service Administrator (Full Time – 8.30am – 5pm)

Email CV and cover letter to service@cherrypicker.ie  

 

About Cherry Picker:

Cherry Picker are elevation experts. We have been supplying access solutions in Ireland for over 20 years. Priding ourselves on our personable and approachable team, we have built fantastic relationships with our loyal customers who are based in a wide variety of industries from construction, to the food and pharmaceutical sectors. These are exciting times for us here at Cherry Picker as we are currently expanding. We are looking for a suitable candidate to come and grow their career with us. 

Summary:

We are currently recruiting for the position of Service Administrator. The person required must have a focused and methodical approach to work with excellent attention to detail. Good communication, customer service and organisational skills are imperative and proficiency in Microsoft Office is essential. Experience in another service administration role would be an advantage.

Required skills of the candidate:

  • Excellent communication and problem-solving skills are a necessity.
  • Ability to work under pressure.
  • Fluency in English (both verbal and written).
  • Highly organised and have the ability to constantly multi-task.

Other details of this role:

  • Prepare customer bills for invoicing.
  • Contact customers to obtain outstanding purchase orders/payment.
  • Contact customers by email and phone to provide quotations and arrange service.
  • Handle incoming calls and emails in a busy Service Department environment.
  • Constant database maintenance to ensure all information is up to date.
  • Maximise efficiency of billable hours.
  • Organise a team of busy engineers both in depot and on site.
  • Secure and issue service contracts.
  • React to incoming calls and emails.
  • Complete service department billing.
  • Other ad hoc duties.

Salary/Hours:

  • Negotiable/Depending on experience.
  • Job Type: Full-time
  • 8.30am-5pm
  • Job Type: Full-time

(Full training provided)