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We’re Hiring! Hire Facilitator (position filled)

About Cherry Picker:

Cherry Picker are experts in MEWPs and lifting machinery. We have been supplying access solutions in Ireland for over 20 years. Priding ourselves on our personable and approachable team, we have built fantastic relationships with our loyal customers who are based in a wide variety of industries from construction, to the food and pharmaceutical sectors. It is exciting times for us here at Cherry Picker as we are currently expanding. We are looking for suitable candidates to come and grow their career with us.

Job Description

MEWP Hire Facilitator

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The Role:

As Hire Coordinator you will be responsible for processing all hire requests using the hire software system. This role also requires processing of payments and issuing of invoices to customers as well as generating new leads and business to assist with the growth of the Hire Department.

Main Responsibilities:

You will be required to:

· Respond to incoming telephone calls and emails for hire and deal directly with new and existing customers to facilitate hire bookings.
· Process all input to IT systems and complete all necessary paperwork.

· End-to-end arrangement of transport for all hire bookings through Cherry Picker’s Transport Department.

· Generate new business by making outbound calls to existing and potential customers.

Other Responsibilities:

· Answer customer queries and resolve any additional requests that arise throughout the hire period.

Essential Attributes:

· Good levels of IT literacy (including typing ability) across a range of applications and proficiency in the use of Microsoft Office and Google Sheets.
· Excellent organisation and time management skills along with the ability to multitask.
· Great telephone manner and outstanding communication skills

· Fluent spoken and written English.

Desirable Attributes

· Previous experience in the Access industry.
· Knowledge of Syrinx or Microsoft Access software

We are looking for an enthusiastic and engaging individual with a high level of customer service. The role is based on a working week Monday to Friday – 8.30am-5pm.

Working Hours

Monday to Friday 8.30am-5pm

Job Type: Full-time, Permanent